The Consumer Affairs Commission (CAC) yesterday announced that it has started to make contact with the 381 motorists who have been approved for compensation based on formal complaints they had submitted, and it is now ready to start making payments.

Addressing a virtual media briefing, head of the CAC Dolsie Allen underscored that motorists whose claims were certified by a team established by her agency will be getting an ex gratia payment and not a real settlement.

According to Allen, the CAC received 423 complaints of which 287 were approved for full payment, 94 were approved for partial payment, and 42 were found to not qualify for any compensation.

Allen said the CAC has already started calling the people who are to be compensated based on the claims that they made, and those individuals are being given dates to make contact with the agency for payment.

The CAC head was unable to say the level of payment to be made to each motorist but minister of state in the Ministry of Industry, Commerce, Agriculture and Fisheries Floyd Green told the media briefing that claims ranged from a low of $2,000 to a high of more than $700,000.