Experts in the field of technology are encouraging businesses to take advantage of the digital opportunities for growth that are now available due to the COVID-19 pandemic.
“COVID-19 has forced many of us to do business online, and companies that will suffer right now are those that don’t have this capability,” she cautioned.
Hines also noted that in this current climate, it is essential that more companies work to provide their customers with the ability to pay online for the goods and services being offered.
She pointed out other digital tools that have become even more relevant to the success of local businesses in this time are videoconferencing and collaboration tools, which will allow for better employee-to-employee and employee-to-customer interaction.
Pragnell noted that there is an uptick in the use of JN Bank’s online banking platform, JN LIVE, by customers.
