The Sagicor Group says it has used the COVID-19 crisis to ramp up its innovations in the insurance and banking sectors, and continues to participate in stimulating the economy, while protecting its staff and clients.
We ramped up all of our electronic means of dealing with clients — we had those in place but we improved them and rolled them out in a bigger way,” Zacca said during a virtual Jamaica Observer Press Club last week, ahead of Monday's start of the company's observance of its 50th anniversary.
Zacca noted that the group had also forged a partnership with the University of Technology, Jamaica which sees 17 teams undergoing an innovation challenge, in tandem with an internal innovation initiative in which team members create ideas and design innovative strategies to deal with the new normal of COVID-19.
Sagicor Group Chairman Peter Melhado agrees that crisis has yet again proven to be a driving factor behind innovation.
He said that as leaders in the insurance and banking industry, Sagicor has a strong responsibility to protect its clients.
