THE EDITOR: I write to express my serious concerns about the safety risks associated with Scotiabank's decision to require all business owners to use night deposit boxes, in place of over-the-counter deposits.

While I understand the need for efficiency and cost-saving measures, the current set-up poses a significant threat to the safety and security of customers, particularly in light of the runaway crime situation in the country.

The night deposit boxes, as they are currently designed, leave much to be desired in terms of ensuring the safety of business owners who are required to utilise them. These boxes are often located in full view of the public, providing potential criminals with an opportunity to target individuals making deposits.

Furthermore, the heavy door and spring-loaded key mechanism make the process of depositing money both cumbersome and potentially dangerous, as it requires customers to manipulate these mechanisms with just two hands while being exposed to the public and having large amounts of financial tender on them.

It is no secret that crime rates in TT are on the rise, with recent incidents targeting individuals entering and leaving banks. As customers, we rely on financial institutions like Scotiabank to provide a secure environment in which we can conduct our financial transactions. The bank has a legal duty of care to ensure that its premises are safe for customers, and this duty extends to providing a safe means of making deposits.

I would like to remind Scotiabank, and all business owners in TT, that the bank can be held liable for negligence if the safety of their customers is compromised due to an unsafe environment. With the current set-up of night deposit boxes, Scotiabank is potentially exposing its customers to unnecessary risks.

I strongly urge Scotiabank to reconsider its decision to discontinue over-the-counter deposits or take immediate steps to enhance the safety of its night deposit boxes. One possible solution would be to provide 24-hour security at all locations with night deposit boxes. Such a measure would not only deter criminal activity but also provide peace of mind to customers using these facilities.

If Scotiabank fails to address these concerns promptly, I want to make it clear that I am prepared to take further action. I am willing to lead a class-action lawsuit against Scotiabank to ensure the safety and security of all its customers. Our collective safety should be a top priority for both the bank and the business community.

I hope that this letter can bring attention to this pressing issue and encourage Scotiabank to take immediate steps to rectify the situation. Our safety should never be compromised in the pursuit of efficiency.

SIDDHARTA RAMISCHAND

attorney

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